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| Testimonials |
"After seven months of work we were so convinced about their ability to implement applications that we decided to build two additional systems with VentureSoftGlobal. VentureSoftGlobal always understood firmly the requirements and were able to implement the applications. The quality of project management and implementation of the systems were excellent."
- CIO of MNC steel manufacturer
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| Application Management Outsourcing Services |
Challenges facing our clients
- In-house IT team needs to be realigned to focus on more strategic endeavors.
- Temporary maintenance tasks divert IT resources from other important on going tasks.
- Difficulty in finding expert resources to work with outdated or aging technology.
VSG offers
- Offsite and onsite maintenance.
- Bug fixing and trouble shooting.
- Bug tracking and reporting.
- Minor changes and improvement to product or application functionality.
- Research and initial design of new features.
- Assistance in deployment, implementation, and customization of application.
Our Applications Management Services has well defined service level agreements (SLAs) to ensure that your mission critical applications get the 24 X 7 attention that they require to function effectively
Some of the services that are part of Application Management Outsourcing are;
Application enhancement
VSG handles functional applications enhancements in a planned and structured manner. Clients are given regular reports that inform them about progress status and enable them to measure the value added to their application by each customization or application enhancement.
Production support
At VSG, we enhance the value of client's applications by ensuring that clients have access to the functionality that they require to keep pace with changing business requirements. We define mutually acceptable service level agreements for various defect classifications, thus enabling a structured approach to measuring our performance. We also significantly reduce client's rollout costs through planning releases of the application.
Application migration
VSG ensures that reliability and integrity of client's application are maintained by using a structured approach to application migration. We take into consideration the constant changes in technology and formulate application architectures designed to increase the portability of client's application to future platforms and toolkits. We also handle training programs for users to smoothly transition to the new systems. With well defined training programs, we ensure that client's transition from one system to the other is as smooth as it possibly can be. VSG effectively handles the end-of-life management of the applications that are migrated in a planned and structured manner. We also enable parallel running of both the old and new systems, until the requirement for the data in the old systems no longer exists.
Application re-engineering
VSG improves the value of legacy systems by re-engineering them to enhance functionality and maintainability. We improve the performance of applications so that they exceed performance benchmarks. VSG engineers have expertise in re-engineering application source code to determine functionality. We then compare that with client's current business requirements and recommend how best to improve their applications and convert them into effective productivity tools.
Client benefits
- Lower cost resources.
- Refocus the in-house team.
- Rapidly enhancing the product or application relevance to a wider market.
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